FREQUENTLY ASKED QUESTIONS

Since our products are personalized designs, each product is priced differently. As a result of this pricing, it is presented to the customer after the shipping fee is added. When mutual agreement is reached on the price, you can pay to the bank accounts (swift / eft / money order) sent to you via e-mail or phone. We do not currently accept any other payment method.

HOW DO I FIND OUT MY RING SIZE?

Finding out your ring size is important to ensure a proper fit for any ring you intend to wear. There are a few methods you can use to determine your ring size:

1. Professional Measurement: The most accurate way to determine your ring size is by visiting a jewelry store and having a professional measure your finger. They have specialized tools, such as ring sizers, that can provide an accurate measurement.

2. Printable Ring Sizer: Many jewelry websites and online retailers offer printable ring sizer charts. These charts usually consist of a series of circles in different sizes. You can print the chart and place one of your existing rings over the circles until you find the one that matches the inside diameter of the ring.

3. String or Paper Method: Another common method is to use a string or a thin strip of paper. Wrap the string or paper around the base of your finger, where you intend to wear the ring, and mark the spot where it overlaps. Measure the length in millimeters and compare it to a ring size chart. Keep in mind that this method may not be as accurate as the professional measurement or printable ring sizer.

4. Ring Sizing Tools: You can also find plastic or metal ring sizing tools that are available for purchase. These tools typically have a series of different-sized loops. You can slide the loops onto your finger until you find the one that fits comfortably.

Remember that the size of your fingers can vary throughout the day due to factors such as temperature and hydration levels. It's best to measure your ring size when your fingers are at their normal size and not too hot or cold.

If you're unsure between two sizes, it's generally recommended to choose the slightly larger size for comfort. Additionally, consider the width of the ring you plan to wear, as wider rings may require a slightly larger size.

Keep in mind that different countries may use different ring size systems, so be aware of the specific system being used when determining your ring size.

By using one of these methods, you should be able to find your ring size and ensure a comfortable and secure fit for your rings.

WHAT’S THE BEST WAY TO TAKE CARE OF MY JEWELRY?

Taking care of your jewelry is essential to maintain its beauty, prevent damage, and prolong its lifespan. Here are some tips on how to best care for your jewelry:

1. Storage: Store your jewelry in a clean, dry, and preferably lined jewelry box or a soft pouch. Separate individual pieces to prevent them from scratching or tangling with each other. Avoid storing jewelry in a humid environment or exposed to direct sunlight, as this can cause tarnishing or discoloration.

2. Cleaning: Regularly clean your jewelry to remove dirt, oils, and other residues that can dull its appearance. The cleaning method will depend on the type of jewelry and the materials involved. Here are some general guidelines:

   • Gold and Silver: Use a mild soap and warm water solution to gently clean gold and silver jewelry. You can use a soft brush (e.g., a toothbrush with soft bristles) to remove dirt from intricate areas. Rinse thoroughly and pat dry with a soft cloth.

   • Gemstones: Gemstones require special care as different stones have varying properties. Some gemstones, like diamonds and sapphires, can be cleaned with mild soapy water and a soft brush. However, certain gemstones may be sensitive to water or require professional cleaning. Consult a jeweler or refer to specific care instructions for your gemstone.

   • Pearls: Wipe pearls gently with a soft, damp cloth after each use to remove any oils or residue. Avoid exposing pearls to chemicals, perfumes, or cosmetics as they can damage the surface. Store pearls separately from other jewelry to prevent scratching.

   • Costume Jewelry: Costume jewelry often consists of non-precious metals and synthetic stones. Avoid exposing it to water, moisture, or harsh chemicals as they can cause discoloration or damage. Clean costume jewelry with a soft cloth to remove any dirt or debris.

3. Avoid Harsh Chemicals: Remove jewelry before engaging in activities that involve chemicals or harsh substances. Chemicals found in household cleaners, chlorine in swimming pools, and even some beauty products can damage and discolor jewelry. It's best to remove your jewelry before showering, swimming, or applying lotions or perfumes.

4. Regular Inspections: Inspect your jewelry periodically for any signs of damage or loose stones. If you notice any issues, take your jewelry to a professional jeweler for repair. Regular inspections can help catch potential problems early and prevent further damage.

5. Professional Maintenance: Some types of jewelry, such as those with intricate designs, delicate settings, or valuable gemstones, may require professional maintenance. Consider having these pieces professionally cleaned and checked by a jeweler on a regular basis to ensure their longevity and to address any potential issues.

By following these care guidelines, you can help preserve the beauty and quality of your jewelry for years to come. Remember that each piece may have specific care requirements, so it's always beneficial to refer to any manufacturer instructions or consult a jeweler for personalized advice.